Upgrading to a VoIP (voice over internet protocol) system is a great way to get today’s most advanced phone services without paying more than needed. There are many different features which can provide a company with the excellent services and options they need to serve their customers well. One of the best options is the ability to make calls within the data network for free and on a virtually unlimited basis. This can sometimes confuse people who aren’t familiar with how the system works though because while unlimited calls within the network are possible, you need SIP channels to have multiple concurrent calls that go outside of the VoIP system.
Each channel can handle one call that goes through the SIP trunking. So, if your business needs to engage in conversations between multiple customers at a time they will need to have multiple SIP channels. Fortunately this is a fairly simple process and inexpensive process and additional channels can be added quickly and easily when needed. Improcom can set you up with any number of channels to allow you to do uninterrupted business.
SIP Channels | Evaluating Your Needs
We can help you evaluate just how many SIP channels your business will require . There are many businesses that require very few channels because most of their phone calls are made within the VoIP network. Others, however, will require many individual channels because they do most of their business on the phone and making and taking multiple calls at a time is very important. Our experienced sales staff will work with you to identify the exact number of channels you require so you can do business without any trouble, but you’re not paying more than you should.
Even companies that require a high number of SIP channels will still typically find that it is cheaper to use this type of system than the old telephone services. In the past a new line had to be run into the building for each phone line. Today all the calls are still routed through your regular data network until they get to the SIP trunking device where they can then be split off. Rather than needing to run these phone lines all over your facility this keeps everything much simpler.
SIP Channels | Advantages over Traditional Phone Lines
One of the biggest advantages of using SIP trunking with channels for managing all of your phone lines is that you can add, move and remove physical phones any time you want by just plugging them into your data network. There is no need to run long cords or try to find a phone jack. Most businesses have network connectivity throughout the area, and anywhere that has a computer will always have network connectivity. With most phones it is even possible to run that network connection into the phone and then out of the phone into the computer so it can share one network drop.
The SIP channels make this extremely quick and simple. All the actual wiring and other work that needs to be done is all in one place which makes it far easier to track down any potential problems. It is also normally quite a bit cheaper to add a new channel than it would be to run a whole new phone line.